Get in Touch

Contact Us

Email

support@btfarmglobal.com

We reply within 24 hours

Phone

+86 185 6562 3130

Mon-Fri, 9AM - 6PM (GMT+8)

Address

Bao'an District
Shenzhen, Guangdong, China

Send Us a Message

Have a question? Fill out the form below and we'll get back to you within 24 hours.

FAQ

Frequently Asked Questions

What is your shipping policy?

Free standard shipping on orders over $49. Standard takes 5-7 business days. Express (2-3 days) available.

Can I return an item?

Yes — 30-day hassle-free returns. Items must be in original packaging and unused condition.

Do you ship internationally?

Yes, to over 30 countries worldwide. Rates and times vary by destination.

What warranty do you offer?

All products include a minimum 2-year warranty against manufacturing defects.